Terms of Use & Policies

Welcome to hermosahomeinterior.com. hermosahomeinterior.com (“Website, Site”) is an interactive online service operated by Hermosa Home Interior (“us”, “we”, or “our”).

PLEASE READ CAREFULLY OUR TERMS OF USE AND POLICIES BEFORE USING THIS WEBSITE. BY ACCESSING AND/OR USING THE WEBSITE (OTHER THAN TO READ THESE TERMS OF USE FOR THE FIRST TIME) YOU ARE AGREEING TO COMPLY WITH THESE TERMS OF USE, WHICH MAY CHANGE FROM TIME TO TIME. THESE TERMS OF USE REQUIRE YOU TO AGREE TO ARBITRATE DISPUTES RATHER THAN GOING TO COURT, GRANT US CERTAIN RIGHTS AND LICENCES, PROVIDE US CERTAIN INDEMNITIES, WAIVE CERTAIN OF YOUR RIGHTS AND REMEDIES, AND LIMIT OUR LIABILITY AND OBLIGATIONS TO YOU. READ THEM CAREFULLY AND DO NOT USE THE SITE OR PURCHASE OUR PRODUCTS OR SERVICES IF YOU DO NOT AGREE.

You agree that these Terms of Use are supported by good and valuable consideration the receipt and sufficiency of which you hereby acknowledge. Such consideration includes, without limitation, your use of the Website and the materials and information available on the same.

In addition to these Terms of Use, Hermosa Home Interior has established a Privacy Policy to explain how user information is collected and used by Hermosa Home Interior. A copy of the Privacy Policy can be found here and is incorporated by reference into these Terms of Use. By accessing or using the Website, you are signifying your acknowledgement and agreement to Hermosa Home Interior’s Privacy Policy.

IF THESE TERMS OF USE ARE NOT COMPLETELY ACCEPTABLE TO YOU, YOU MUST IMMEDIATELY TERMINATE YOUR USE OF THIS WEBSITE.

Hermosa Home Interior may, at any time, for any reason and without notice, make changes to (i) this Website, including its look, feel, format, and content, as well as (ii) the products and/or services as described in this Website. Any modifications will take effect when posted to the Website. Therefore, each time you access the Website, you need to review the Terms of Use upon which access and use of this Website is conditioned. By your continuing use of the Website after changes are posted, you will be deemed to have accepted such changes.

The Website and included content (and any derivative works or enhancements of the same) including, but not limited to, all text, illustrations, files, images, software, scripts, graphics, photos, sounds, music, videos, information, content, materials, products, services, URLs, technology, documentation and interactive features (collectively, the “Website Content”) and all intellectual property rights to the same are owned by us, our licensors, or both. Additionally, all trademarks, service marks, trade names and trade dress that may appear on the Website are owned by us, our licensors, or both. Except for the limited use rights granted to you in these Terms of Use, you shall not acquire any right, title or interest in the Website or any Website Content. Any rights not expressly granted in these Terms of Use are expressly reserved.

You are only authorized to view, use, copy for your records and download small portions of the Content (including without limitation text, graphics, software, audio and video files and photos) of this Website for your informational, non-commercial use, provided that you leave all the copyright notices, including copyright management information, or other proprietary notices intact.

You may not store, modify, reproduce, transmit, reverse engineer or distribute a significant portion of the Content on this Website, or the design or layout of the Website or individual sections of it, in any form or media. The systematic retrieval of data from the Website is also prohibited.

You agree not to submit or transmit any e-mails or materials through the Website that: (i) are defamatory, threatening, obscene or harassing, (ii) contain a virus, worm, Trojan horse or any other harmful component, (iii) incorporate copyrighted or other proprietary material of any third party without that party’s permission or (iv) otherwise violate any applicable laws.

The commercial use, reproduction, transmission or distribution of any information, or other material available through the Website without the prior written consent of Hermosa Home Interior is strictly prohibited.

The materials at this Website, as well as the organisation and layout of this site, are copyrighted and are protected by Canadian and international copyright laws and treaty provisions. You may access, download and print materials on this Website solely for your personal and non-commercial use; however, any print out of this Website, or portions of the Website, must include Hermosa Home Interior’s copyright notice. No right, title or interest in any of the materials contained on this Website is transferred to you as a result of accessing, downloading or printing such materials. You may not copy, modify, distribute, transmit, display, reproduce, publish, license any part of this Website; create derivative works from, link to or frame in another website, use on any other website, transfer or sell any information obtained from this Website without the prior written permission of Hermosa Home Interior.

Except as expressly provided under the “Scope of Use” and “Conditions for Linking to Website” Sections, you may not use, reproduce, modify, transmit, distribute, or publicly display or operate this Website without the prior written permission of Hermosa Home Interior.

Hermosa Home Interior respects the intellectual property rights of others and expects our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at [email protected].

By using the Website, you represent and warrant that:

1. all registration information you submit will be true, accurate, current, and complete;
2. you will maintain the accuracy of such information and promptly update such registration information as necessary;
3. you have the legal capacity and you agree to comply with these Terms of Use;
4. you are not a minor in the jurisdiction in which you reside;
5. you will not access the Website through automated or non-human means, whether through a bit, script or otherwise;
6. you will not use the Website for any illegal or unauthorized purpose; and
7. your use of the Website will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Website (or any portion thereof).

You may be required to register with the Website. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms of Use, which may result in immediate termination of your account on our Website.

You are responsible for safeguarding the password that you use to access the Website and for any activities or actions under your password, whether your password is with our Website or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions and pricing of products and services are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product or service at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of any service or product.

You do not have the rights to share or sell the product to third parties, resell, sub-license or redistribute (even for free) the files, on its own or as a separate attachment, from any of your work.

All prices listed on the Website are in Canadian Dollar (CAD) unless otherwise noted, and are subject to change without any notice. All orders within Canada are subject to applicable taxes according to the Province. All orders outside of Canada will not incur any taxes.

We currently accept the following forms of payment:

 Paypal

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Website. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be listed in CAD dollars.

Paypal will automatically convert to the appropriate currency. You are responsible for all costs of currency conversion. Your financial institution does the currency conversion and may charge you additional fees (we don’t control either the conversion rates or your financial institution’s fees). This means that you may incur additional costs when purchasing from our Website, which we have no control over.

We reserve the right to refuse any order placed through the Website. We may, in our sole discretion, limit or cancel quantities purchased per person or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

We may provide you areas on the Website to leave reviews or ratings. When posting a review, you must comply with the following criteria:

1. you should have firsthand experience with the person/entity being reviewed;
2. your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language;
3. your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability;
4. your reviews should not contain references to illegal activity;
5. you should not be affiliated with competitors if posting negative reviews;
6. you should not make any conclusions as to the legality of conduct;
7. you may not post any false or misleading statements; and
8. you may not organize a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sub-licensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information (Submissions) regarding the Website provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.

We may, but have no obligation to monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of this or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

We reserve the right, but not the obligation, to:

1. monitor the Site for violations of these Terms of Use;
2. take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities;
3. in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof;
4. in our sole discretion and without limitation, notice, or liability, to remove from the Website or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and
5. otherwise manage the Website in a manner designed to protect our rights and property and to facilitate the proper functioning of the Website and the E-commerce  Offerings.

We reserve the right to change, modify, or remove the contents of the Website at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Website. We also reserve the right to modify or discontinue all or part of the E-commerce Offerings without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Website or the E-commerce Offerings.

We cannot guarantee the Website and the E-commerce Offerings will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Website, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Website or the E-commerce Offerings at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Website or the E-commerce Offerings during any downtime or discontinuance of the Website or the E-commerce Offerings. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Website or the E-commerce Offerings or to supply any corrections, updates, or releases in connection therewith.

We hereby grant you a non-exclusive, limited licence, revocable at our discretion, for you to link to the Website home page from any site you own or control that is not commercially competitive with the Website and does not criticize or otherwise injure us, so long as the site where the link resides, and all other locations to which such site links, comply with all applicable laws and do not in any way abuse, defame, stalk, threaten or violate the rights of privacy, publicity, intellectual property or other legal rights of others or, in any way, post, publish, distribute, disseminate or facilitate any inappropriate, infringing, defamatory, profane, indecent, obscene or illegal/unlawful information, topic, name or other material or that violates the spirit of our mission. Such a link is not an endorsement of such other site(s) by us. All our rights and remedies are expressly reserved.

For your convenience, we may provide links to various other Websites that may be of interest to you and for your convenience only. However, Hermosa Home Interior does not control or endorse such Websites and is not responsible for their content nor is it responsible for the accuracy or reliability of any information, data, opinions, advice, or statements contained within such Websites. Please read the terms and conditions or terms of use policies of any other company or website you may link to from our website. These Terms of Use policy applies only to Hermosa Home Interior website and the products and services Hermosa Home Interior offers. If you decide to access any of the third party sites linked to this Website, you do so at your own risk. Hermosa Home Interior reserves the right to terminate any link or linking program at any time. Hermosa Home Interior disclaims all warranties, express and implied, as to the accuracy, validity, and legality or otherwise of any materials or information contained on such sites.

As a condition of your use of the Website, you warrant to Hermosa Home Interior that you will not use the Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Website in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website.

As a user of the Website, you agree not to:

1. Systematically retrieve data or other content from the Website to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
2. Make any unauthorized use of the Website, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences.
3. Use a buying agent or purchasing agent to make purchases on the Website.
4. Use the Website to advertise or offer to sell goods or services.
5. Circumvent, disable, or otherwise interfere with security-related features of the Website, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Website and/or the Content contained therein.
6. Engage in unauthorized framing of or linking to the Website.
7. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
8. Make improper use of our support services or submit false reports of abuse or misconduct.
9. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
10. Interfere with, disrupt, or create an undue burden on the Website or the networks or services connected to the Website.
11. Attempt to impersonate another user or person or use the username of another user.
12. Sell or otherwise transfer your profile.
13. Use any information obtained from the Website in order to harass, abuse, or harm another person.
14. Use the Website as part of any effort to compete with us or otherwise use the Website and/or the Content for any revenue-generating endeavour or commercial enterprise.
15. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Website.
16. Attempt to bypass any measures of the Website designed to prevent or restrict access to the Website, or any portion of the Website.
17. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Website to you.
18. Delete the copyright or other proprietary rights notice from any Content.
19. Copy or adapt the Website’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
20. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Website or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Website.
21. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
22. Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Website, or using or launching any unauthorized script or other software.
23. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Website.
24. Use the Website in a manner inconsistent with any applicable laws or regulations.

Gathering email addresses from Hermosa Home Interior through harvesting or automated means is prohibited.  Posting or transmitting unauthorised or unsolicited advertising, promotional materials, or any other forms of solicitation to other Users is prohibited.  Inquiries regarding a commercial relationship with Hermosa Home Interior should be directed to [email protected].

THE WEBSITE, AND ANY CONTENT, ARE PROVIDED TO YOU ON AN “AS IS,” “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND WHETHER EXPRESS, STATUTORY OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, SYSTEMS INTEGRATION, ACCURACY, AND NON-INFRINGEMENT, ALL OF WHICH Hermosa Home Interior EXPRESSLY DISCLAIMS. Hermosa Home Interior DOES NOT ENDORSE AND MAKES NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF THE CONTENT, AND Hermosa Home Interior WILL NOT BE LIABLE OR OTHERWISE RESPONSIBLE FOR ANY FAILURE OR DELAY IN UPDATING THE WEBSITE OR ANY CONTENT. WE HAVE NO DUTY TO UPDATE THE CONTENT OF THE WEBSITE. Hermosa Home Interior MAKES NO REPRESENTATIONS OR WARRANTIES THAT USE OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ARE RESPONSIBLE FOR ANY RESULTS OR OTHER CONSEQUENCES OF ACCESSING THE WEBSITE AND USING THE CONTENT, AND FOR TAKING ALL NECESSARY PRECAUTIONS TO ENSURE THAT ANY CONTENT YOU MAY ACCESS, DOWNLOAD OR OTHERWISE OBTAIN IS FREE OF VIRUSES OR ANY OTHER HARMFUL COMPONENTS. THIS WARRANTY DISCLAIMER MAY BE DIFFERENT IN CONNECTION WITH SPECIFIC PRODUCTS AND SERVICES OFFERED BY Hermosa Home Interior.

These Terms of Use shall be governed in all respects by the laws of the Province of Ontario Canada, without reference to its choice of law rules. If an applicable law is in conflict with any part of the Terms of Use, the Terms of Use will be deemed modified to conform to the law. The other provisions will not be affected by any such modification.

You may have other agreements with Hermosa Home Interior. Those agreements are separate and in addition to these Terms of Use. These Terms of Use do not modify, revise or amend the terms of any other agreements you may have with Hermosa Home Interior.

Except as regarding any action seeking equitable relief, including without limitation for the purpose of protecting any Hermosa Home Interior confidential information and/or intellectual property rights, any controversy or claim arising out of or relating to these Terms of Use or this Website shall be settled by binding arbitration in accordance with the provisions, in effect at the time the proceedings begin, of the Commercial Arbitration Act. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be held in the province of Ontario.

All information relating to or disclosed by any party in connection with the arbitration of any disputes hereunder shall be treated by the parties, their representatives, and the arbitrator as proprietary business information. Such information shall not be disclosed by any party or their respective representatives without the prior written authorisation of the party furnishing such information. Such information shall not be disclosed by the arbitrator without the prior written authorisation of all parties. Each party shall bear the burden of its own counsel fees incurred in connection with any arbitration proceedings.

Judgment upon the award returned by the arbitrator may be entered in any court having jurisdiction over the parties or their assets or application of enforcement, as the case may be. Any award by the arbitrator shall be the sole and exclusive remedy of the parties. The parties hereby waive all rights to judicial review of the arbitrator’s decision and any award contained therein.

YOUR USE OF THE CONTENT IS AT YOUR OWN RISK. Hermosa Home Interior SPECIFICALLY DISCLAIMS ANY LIABILITY, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH ACCESS TO, USE OF OR RELIANCE ON THE CONTENT (EVEN IF Hermosa Home Interior. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) OR THAT ARISE IN CONNECTION WITH MISTAKES OR OMISSIONS IN, OR DELAYS IN TRANSMISSION OF, INFORMATION TO OR FROM THE USER, ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION OR DELIVERY, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORISED ACCESS TO, ALTERATION OF, OR USE OF RECORDS, PROGRAMS OR FILES, INTERRUPTIONS IN TELECOMMUNICATIONS CONNECTIONS TO THE WEBSITE OR VIRUSES, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, THEFT OR DESTRUCTION OF, OR UNAUTHORISED ACCESS TO THE WEBSITE OR THE CONTENT. THIS LIMITATION OF LIABILITY MAY BE DIFFERENT IN CONNECTION WITH SPECIFIC PRODUCTS AND SERVICES OFFERED BY Hermosa Home Interior SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY, SO THIS LIMITATION MAY NOT APPLY TO YOU.

You agree to defend, indemnify, and hold Hermosa Home Interior, its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms of Use.

These Terms of Use shall remain in full force and effect while you use the Website. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE AND THE E-COMMERCE OFFERINGS (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE AND THE MARKETPLACE OFFERINGS OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

If you would like to request additional information regarding these Terms of Use, please contact us at [email protected].

Effective and last updated: June 04, 2024

This website is owned and operated by Hermosa Home Interior. We are committed to protecting the privacy of our visitors while they interact with the content, products and services on this website (the “Website”). This Privacy Policy applies to the Website only. It does not apply to other websites to which we link. Because we gather certain types of information about our users, we want you to understand what information we collect about you, how we collect it, how that information is used, and how you can control our disclosure of it. You agree that your use of the Website signifies your assent to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Website.

Through the use of pages on this website and interaction with our products and services, we may collect data from you. Sometimes the data we collect relates to you or identifies you. Our goal is always to maintain the highest levels of privacy and security with your personal data, in keeping with the principles of the Federal Trade Commission Act and related regulations, the General Data Protection Regulation, and applicable local privacy laws. We will always try to give you appropriate notice of what data we collect and how we will use it, and we will only process your data when we consider it is fair and lawful to do so.

We collect your personal information when you provide it to us when you create an account, complete membership registration and buy or provide items or services on our website, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication. We collect two types of information from you: information that personally identifies you (e.g. through a voluntary registration process, sign-ups or emails); and information that does not personally identify you.

Information that personally identifies you

We collect personally identifiable information when you choose to use certain other features of the Website, including:

i) one creates a user account (for example, when you register for an account, you will be asked to provide certain basic information, such as your name, email address, username, password, company name, occupation, location, and phone number). We may also use this information to respond to your inquiries, to interact with you directly, providing you with new upcoming content information, or promotional information from our affiliated companies.

ii) consenting to receive email – The submission of information by users to Hermosa Home Interior is done on voluntary basis. When a user clicks the “Submit” button on any of our web forms at our website, the users are indicating they are aware of Hermosa Home Interior’s Terms of Use and Privacy Policy provisions and voluntarily consent to the conditions outlined therein. We may send you a notification about upcoming changes or improvements to our services, or to help solve any issues you might be facing. You may opt-out from receiving future promotional information at any time. Occasionally, we may also request information such as your shopping preferences and demographics which will help us better serve you and our others users in the future.

iii) billing and communications information (for example, if you purchase one of our products, you may also need to provide us with payment and billing information, such as your credit card details and billing address). Hermosa Home Interior will maintain a record of your billing transactions and purchases, and any communications and responses.

When you choose to use these additional features, we require you to provide your contact information, such as name, e-mail address, phone number, etc. We do not automatically collect such information when you visit our website. We use the information we collect to provide, maintain, and improve our services, to develop new ones. Personally identifiable information is used solely to address your specific request and it is not sold to third parties or market researchers.

Information that does not personally identifies you

We use information that does not personally identify you in a variety of ways, including helping analyze website traffic and improve our services. Non personal information may include the Web browser you used to visit the Website, the time you visited the Website, which Web pages you visited on the Website, and other anonymous Website usage data. For example, when you visit https://hermosahomeinterior.com, you need to know that we use third party services, such as Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out the number of visitors to the various parts of the Website. The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name. This information is only processed in a way which does not identify anyone. Google Analytics does not make any attempt to find out the identities of those visiting our website. In addition, we use CDN (Content Delivery Network) to identify Geolocation of visitors to our website. We use this type of information to count the number and type of visitors that visit our website, and to constantly improve our website.

Cookies are small pieces of information stored on your computer with information about your visit to our website. No other website can use or view the cookies set by Hermosa Home Interior. We may use cookies on the website in order to make our website experience more convenient for you (such as saving your preferences and for you). These cookies do not typically contain personally identifiable information. Please note that advertisers that serve advertisements on our Website may use their own cookies that are subject to the advertiser’s Privacy Policy and not this one.

We automatically place single pixel gifs, also known as web beacons, in every email sent by our users. These are tiny graphic files that contain unique identifiers that enable us and our users to recognize when their subscribers have opened an email or clicked certain links. These technologies record each subscribers email address, IP address, date, and time associated with each open and click for a campaign. We use this data to create reports for our users about how an email campaign performed and what actions subscribers took.

If you leave a comment on our website, for example, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this Website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Most web browsers automatically accept cookies, but if you are concerned about the storage and use of cookies, you can edit your browser option to block them in the future. You may also delete cookies manually from your hard drive through your internet browser.

Third-Party Cookies: In the course of serving advertisements to this website, our third-party advertisers may place or recognise a unique “cookie” on your browser.

Hermosa Home Interior only uses your personal information for the original purposes it was given. Your personal information will not be sold or otherwise transferred to unaffiliated third parties without your approval at the time of collection.

Hermosa Home Interior will not disclose, use, give or sell any personal information to third parties for any purposes unless required to do so by law.

Please note that personally identifiable information is used only to provide you with a more enjoyable, convenient online experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of the Website and its features, including without limitation: e-mail submissions, providing customer service; tracking email invitations you send; and otherwise supporting your use of the Website.

Hermosa Home Interior may use your personal information for target advertising toward you based on things such as region, gender, interests, goals, habits, etc.

We may permit certain trusted third parties (such as Google Analytics) to track usage, analyse data such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Website (if any) and other parameters in the URL. This is collected in order to better understand our Website usage, and enhance the performance of services to maintain and operate the Website and certain features on the Website. We may use third parties to host the Website; operate various features available on the Website; send emails; analyse data; provide search results and links and assist in fulfilling your orders.

Hermosa Home Interior may disclose Contact Information in special cases where we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities.

We use non-identifying and aggregate information to better design our website and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

We are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorised access to or unauthorised alteration, disclosure or destruction of data. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

We do not share personal information with companies, organizations and individuals outside of Hermosa Home Interior unless one of the following circumstances applies:

To provide our services and publish our website, we use the Bluehost Web Services Cloud Service. The Bluehost Web Services Privacy Policy is available here. We have not granted any permission whatsoever for them to share any personal information we collect from our account holders on our website.

Hermosa Home Interior includes E-commerce Offerings which uses WooCommerce. Your interactions with this feature is governed by the privacy policy of WooCommerce. All details can be found at https://automattic.com/privacy/. We recommend you read it carefully.

Google (G-Suite) is another service provider we use for file transfer and Cloud Data Backup. The data stored or archived is encrypted and can be access only through the Multifactor Authentication Key. Such access is granted only to the Hermosa Home Interior’ Administrators. G-Suite services offer encryption for data being transported and at rest with at least 128 Bit AES encryption.

We will also disclose personal information to the following recipients: subscription management services which are located in Canada (Hermosa Home Interior uses MailChimp; for example, we may ask you to provide certain Personal Information, such as your name, contact details, company name, profile information, in order to sign up for a free or paid account), security and fraud prevention services which are located in Canada, our professional advisers (lawyers, accountants, financial advisers etc.) which are located in Canada, a third party, in order to enforce or defend our rights, or to address financial or reputational risks, a rights holder in relation to an allegation of intellectual property infringement or any other infringement.

If any user who receives an email from the Website and would prefer not to receive such communications in the future, [he or she] can do so by following the instructions in the emails. In addition, you may send an email to [email protected]. We will make commercially reasonable efforts to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request.

Hermosa Home Interior is not directed towards children under the age of thirteen, and we do not knowingly collect personal information from them. If a parent or guardian of a child under the age of thirteen has reasons to believe he or she has disclosed personal information, please contact us at [email protected] and we will remove such information from our records.

Our website may link or contain links to other third party websites that we do not own or control. Please note that once you leave our website through an external link, you are subject to the privacy policy of the new website. The linked websites have separate and independent privacy policies and terms of use which we recommend you read carefully. We are not responsible or liable for the privacy policies, content, advertising, or any other materials available on a third party link. When you visit or make purchases through these third party websites, you may be asked to provide personal information, such as your name, address, email address, phone number, and credit/debit card information. Please note that in such cases, you are providing information to a third party and Hermosa Home Interior has no control over such third party’s use of any information you provide and, therefore, Hermosa Home Interior has no responsibility or liability for the manner in which the third party that operates a linked website may collect, use, disclose, secure or otherwise treat your personal information.

Hermosa Home Interior will not provide any of your personal information to any third parties without your consent.

Hermosa Home Interior’s website includes social media features (such as social media buttons and/or plugins that allow you to connect with your social network in various ways). These features may collect your IP address and which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing the feature. For example, if you send us a private or direct message via social media the message will be stored at Facebook as per their Privacy Principles, Instagram as per their Privacy Policy.

We take precautions to protect your information and privacy. When you submit information via the form(s) available on our website, your information is protected both online and offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment, monitored with a strictly controlled access. We use a third party service to help maintain the security and performance of our website. However, no data transmission over the Internet can be guaranteed to be completely confidential. By consenting to the Terms and Conditions of the Website and hence the Privacy Policy, you consent that no data transmission over the Internet is completely secure. Therefore, we cannot guarantee that any information you send us will not be lost, used unlawfully or modified in a fraudulent manner and we bear no liability for the use that may be made of the information provided by you or any third party.

We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will retain your personal information for no more than seven years following the later of (i) the date on which you terminate your use of the Services or (ii) June 06, 2028, unless we are otherwise required by law or regulation to retain your personal information for longer.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).

Where the European Union’s General Data Protection Regulation 2016/679, or GDPR, applies, in certain circumstances and subject to data processing agreements, you have rights in relation to the personal information we hold about you.

You have the following data protection rights: to access, correct, update, or request deletion of your personal information. Hermosa Home Interior takes reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete, and up to date. You may contact us directly at any time about accessing, correcting, updating, or deleting your personal information by emailing us at [email protected]. Please keep in mind that we do not delete all of your information when requested due to legal obligations such retaining financial transactions with you.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. We may ask you to verify your identity in order to help us respond efficiently to your request.

Hermosa Home Interior reserves the right to change this Privacy Policy from time to time at its sole discretion. If at some point in the future, there are changes to our Privacy Policy, we will post them on our website as we like our readers to always be informed on what personal data we collect, how we use it and what your rights are.

If you have any questions or suggestions regarding our privacy policy, please contact us at: [email protected].

Due to the nature of our products, we have a no refund policy. However, we take into considerations when mishaps happen and we will try to help to the best of our abilities.

Any issue you may have, you must contact us and give us the opportunity to work with you and solve the problem. This must be done within 30 days from the date of your purchase.

All refunds are at the sole discretion of Hermosa Home Interior.

Unless otherwise agreed or stated by us, payment for the products is due in full prior to delivery. Failure to make payment shall, without prejudice to our other rights, entitle us to refuse delivery and/or cancel the order.

You have the legal right to cancel the order, if and only the consultation did not take place, or the product was not shipped.

In addition to the stated prices, we shall charge shipping and insurance costs for delivery. The shipping costs will be clearly stated in the Cart and Checkout pages. We use Canada Post as our carrier. We ship to most countries around the world. We do not ship to Post Office boxes. If you choose not to buy insurance and your order is lost or damaged by carrier, we cannot provide a refund.

SHIPPING FEES ARE NOT REFUNDABLE: Please make sure the shipping address is correct before placing your order, we will not refund shipping fees for wrong address on your part. Only if we sent the wrong product and you decide you don’t want a replacement we will refund the shipping fee.

All products are stored, handled, and packed by a team of professionals to ensure that you receive your product in perfect condition.

If our supply of the goods is delayed by an event outside our control, then we will contact you by email as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay, you may contact us to discuss canceling your order and receive a refund for any products you have paid for but not received.

By default, we ship to your billing address. If you want to gift someone a product from our store, or ship to a different address, please select Ship to a different address on the Checkout page. Your account will store both the billing and shipping address for future purchases.

Shipping labels are generated according client’s submitted shipping information. If you have submitted an incorrect address, please email [email protected] immediately with your Order Number and the correct address. If the order has already been shipped, it is the client’s responsibility to contact the carrier for any address changes.

Hermosa Home Interior is not responsible for lost or stolen products. Please contact us at [email protected] with your Order Number and Tracking information to determine the cause. If your package was stolen and there’s evidence, take photos and submit those too. If your lost package was insured, you should be able to get a refund directly from the carrier.

Customs charges and import fees are dependent on the final destination of the artwork. Customs fees are based on duties, taxes, brokerage and import. This fee is not included in the shipping price provided. These fees will be assessed by the final destination country up on arrival, and are the responsibility of the purchaser to pay for them. Please contact your local customs office for more information, as Hermosa Home Interior is not responsible for any duties or custom fees you may have to pay.